For the first time in the country, Delhi Metro has introduced passenger and ticketing control through a completely Automatic Fare Collection system.
The ticket, which could be both a token or card can be purchased from the Customer Care Centre and Ticket Counter. Subsequently, the passenger proceeds to one of the few gates that separate the Paid Area from the Unpaid Area. At the entrance, passengers should hold the ticket close to the machine to the right of the gate. If the ticket is valid, the gates open automatically, and the passenger will be able to pass to the Paid Area. In case of not having a valid pass, then the passenger will need to contact the Customer Care Staff.
A travelcard represents the most convenient option for a frequent passengers. The minimum amount t of buying a new card is Rs 150/- including refundable security of Rs. 50/-. Recharge of the card is possible at Customer Care Centers located at any station with a minimum value of Rs. 200/- and up to Rs. 3000/-
Following options are available for passengers who are interested in recharging their travel cards:
The card can be recharged by paying cash at the Customer Care Center which is available at all stations. The minimum amount to put on smart cards is Rs. 200/- after that in multiples of Rs. 100 up to Rs. 3000.